Question: Am I, the supplier, liable for any costs due to the usage of Emballage?
Answer: The Volvo Emballage process is structured to bill usage to your customer, with no costs incurred by the supplier; however, Volvo Logistics requires management of the packaging at your facility within our specifications. There are potential costs for excess inventory, inventory discrepancies, damaged material and order expedites.
Question: How do you define “excess inventory”?
Answer: Excess inventory is referred to as “Stockhire”. Stockhire is a rental fee for inventory kept at a supplier’s facility for a time period in excess of three weeks. A physical inventory count is required at your facility three times per year or at the discretion of Volvo Logistics. That physical inventory is then compared to previous outbound shipments recorded electronically to determine what a supplier’s average usage is for three weeks.
Question: What are “inventory discrepancies”?
Answer: Inventory discrepancies are referred to as “differences”. In the case that a supplier’s physical inventory count is less than what is recorded electronically, the supplier can be held responsible for this missing material.
Question: What are my responsibilities as an Emballage user?
Answer:
- Perform physical inventory counts three times per year and/or at the request of Volvo Logistics
- Use Volvo Logistics’ electronic, web-based system to order material and to dispatchoutbound material as an aid to managing your inventory
- Maintain a three-week inventory
- Order material in a timely manner
- Do not damage, sell or use Emballage for anything other than what it is intended
Question: How do I order Emballage?
Answer: A supplier orders Emballage via our Volvo Logistics web portal, a Microsoft Windows based system. Each supplier is shown how to use the system upon implementation. A link to the “Web Learning” site is included in our Quick Access link.
Question: How do I record outbound shipments?
Answer: Each outbound shipment must be recorded via a PMR (Packaging Material Receipt). PMRs are processed via our web portal, similar to the ordering process. This is also explained in our “Web Learning” link located on our Quick Access website. Both ordering Emballage and recording outbound Emballage shipments are simple and quick to do.
Question: What if I miss my order deadline and/or need my emballage expedited to meet my shipping requirements?
Answer: Effective January 1, 2011, suppliers will be responsible for the transport charges for expedited shipments. If a supplier needs their emballage order delivered prior to Volvo Logistics' committed delivery deadline, it will be the supplier's responsibility or arrange and pay for transportation. The shipping depot will be determined by Volvo Logistics and it will depend upon the available inventory.